Tractor Supply Co.

Wow! What a super fun and glorious experience! This store, this exact location is like adult magic. There is something for everyone, and everyone should make the Gardendale store their go to store! I called re: a return, the purchase has been a minute, but due to my poor health and natural flakiness, I’ve never built the coop. I’ve never even opened the box. I called and was lucky and blessed enough to reach manager Barry Butts. He is a dream of a retail employee! The only attitude you get from him is patience, kindness, helpfulness, intelligence and Southern gentlemanly charm. You can tell he has a true heart for helping in any capacity. (Revision forthcoming when I get the hostile persons name that I spoke with at the Trussville store)

Great store! I love having this close to my home!!! It's fun to pop in there and get something I need or just walk around and look at everything!! The young men at the store are always so friendly and ask if they can help you find anything. But the women( not girls) are rude and almost haughty. There is one woman who, at first, I thought she must just be having a bad day. But each time I go in there, she is equally unfriendly and I always have to ask her to please put my stuff in a bag. She seems that she feels that she is doing me a huge favor to even wait on me so she can take my money. She is not a good representation of who Tractor Supply needs to have at the front and as the lead cashier. She has shoulder- length brown hair. I went today to buy something and I listened to the other cashier who was being helpful to her customer. The one I spoke of was there to doing her chore to wait on someone who needed to check-out. Thankfully, I was able to use the self checkout and the customer ahead of me was very friendly!! Wish it would wear off on this one woman. I wish she would have a good day because she just never seems to be.

It has been a record low temperature time this Christmas eve and I needed propane for my furnace to stay warm during this Christmas weekend. I got my propane filled the day before at another tractor supply but it was used that night to keep warm and was a blessing. Today I went to this tractor supply because the other store had ran out of propane and this place has propane.I was like thank God until I got to the point of getting the propane filled. The date on my tank was 12 17 recertification date on sticker but the worker refused to fill the tank as he used this to justify not being helpful. He could have helped but he was very negative. I pray I don't freeze tonight but I know God will make everything okay. This was a terrible Christmas eve experience and I will never use this store again. Terrible from a customer experience and just a human experience. No heart at this place.